Case Study: Enhancing Transparency and Accessibility for Fowler Cemetery District

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Client: Fowler Cemetery District
Project: Website Design and Development
Website https://fowlercemdist.com/
Agency: Vortal Website Design

Background

Vortal Website Design is approached by the Fowler Cemetery District with a crucial task: to develop a website that complies with California SB 929, which mandates transparency for special districts. The primary goal is to ensure the district demonstrates transparency and accessibility.

Objectives

  1. Transparency Compliance: Align the website with California SB 929 requirements.
  2. Accessibility: Provide a platform accessible on various devices, ensuring ease of use for all demographics.
  3. Engagement: Enhance the connection between the community and the cemetery through digital solutions.

Challenges

  • Data Management: Integrating a custom database for burial site lookups that the district staff can manage efficiently.
  • User Accessibility: Ensuring the website is navigable and user-friendly on both desktop and mobile platforms.
  • Security and Privacy: Implementing robust security measures to protect sensitive data.

Solutions

  • Custom Database Development: Vortal creates a bespoke web application that allows family members to easily look up burial sites. This database also enables district staff to digitally upload and manage burial records securely.
  • Responsive Design: The website is designed to be mobile-friendly, ensuring accessibility from any device and improving user engagement.
  • Training and Support: Comprehensive training is provided to district staff on website and database management to ensure they can effectively use and update the platform.
  • SSL Certification: To secure the website and protect user data, SSL certification is applied, ensuring all data transmitted over the website is encrypted.
  • Website Development and Managed Hosting: Vortal provides ongoing managed hosting services, ensuring the website remains operational, secure, and up-to-date with the latest web technologies.

Results

The launch of the Fowler Cemetery District website marks a significant enhancement in how the community interacts with the district’s services. The website not only meets the transparency requirements of SB 929 but also showcases the district’s commitment to maintaining a clean and well-kept resting place. The custom database feature becomes a key resource for community members, facilitating easier access to important information and enhancing user experience.

Conclusion

Vortal Website Design’s project with Fowler Cemetery District exemplifies how thoughtful design and technology can transform public sector services. By focusing on transparency, user accessibility, and engagement, Vortal helps the district foster a more informed and connected community, demonstrating the power of digital solutions in enhancing public service delivery.

This case study serves as a blueprint for similar projects within the public sector, illustrating the potential to enhance community trust and engagement through digital innovation.